Who we are

V.O.I.C.E., Inc. (the Valley Organization for Improved Communications and Equality for the Deaf and Hard-of-Hearing) is committed to remaining a vibrant, relevant and necessary part of the continuum of care providing services for Michigan’s Deaf, Hard-of-Hearing and other people with disabilities!

Who we serve

The Deaf, Hard-of-Hearing and Other People with Disabilities. The deaf population of Michigan, which numbers well over 33,000 residents.There are over 4,000 Deaf/HoH individuals in Bay, Midland and Saginaw counties. American Sign Language is the 3rd most widely used language in the United States, after English and Spanish. Over 16% of the population in Michigan has a recognized disability. 270,000 people in Michigan have a disability that interferes with their ability to perform self-care activities.

Our mission

The mission of the Valley Organization for Improved Communications and Equality for the Deaf and Hard-of-Hearing (V.O.I.C.E.) is to insure that a comprehensive, coordinated system of services (Advocacy, Interpreting, Employment Assistance, Community Support) is accessible to people with disabilities, with a primary focus on those who are deaf and hard of hearing, enabling them to achieve their maximum potential through increased independence, productivity and integration into their communities.

Our Vision

V.O.I.C.E., Inc. will be recognized as the leading provider of services to the Deaf, Hard-of-Hearing and other persons with disabilities within the Great Lakes Bay Region setting the standard to which all other comparable agencies are measured.

Our values

Priority to THOSE WE SERVE INTEGRITY in all we do Excellence through QUALITY RESPECT for one another Growth through INNOVATION COMMUNITY commitment

Our history

V.O.I.C.E., Inc. began in 1984 in Saginaw, Michigan as a sign language interpreter referral agency with 2 staff members. We expanded in the 1990s to 5 employees and now employ over 55 employees. Since our beginning, our focus has been on advancing equal access to effective communication for the Deaf and Hard-of-Hearing members in Michigan. Our greatest source of satisfaction is seeing individuals with disabilities achieve real independence through equal access to opportunity!

While providing American Sign Language interpreters has historically been the primary function of V.O.I.C.E., Inc., the 2000s have witnessed an expansion of services including interpreting services, employment services and in-home care in the Great Lakes Bay Region and across Michigan.

Recent changes at V.O.I.C.E.

In 2001, Tammy Scholl was appointed the new executive director with her primary goal to diversify the services V.O.I.C.E., Inc. offered to the community.

In 2003, we began working in cooperation with Michigan Rehabilitation Services to provide employment services to individuals with disabilities. Learn more about Employment Services for individuals and businesses.

In 2005, we began offering in-home care and support services to individuals with disabilities. We provide home health aids to people with disabilities to assist them in maintaining their independence. Learn more about our In-Home Care Services & Staffing.