Who we are

V.O.I.C.E., Inc. (the Valley Organization for Improved Communications and Equality for the Deaf and Hard-of-Hearing) is committed to remaining a vibrant, relevant and necessary part of the continuum of care providing services for Michigan’s Deaf, Hard-of-Hearing and other people with disabilities!

Who we serve

The Deaf, Hard-of-Hearing and Other People with Disabilities. The deaf population of Michigan, which numbers well over 33,000 residents.There are over 4,000 Deaf/HoH individuals in Bay, Midland and Saginaw counties. American Sign Language is the 3rd most widely used language in the United States, after English and Spanish. Over 16% of the population in Michigan has a recognized disability. 270,000 people in Michigan have a disability that interferes with their ability to perform self-care activities.

Our mission

The mission of the Valley Organization for Improved Communications and Equality for the Deaf and Hard-of-Hearing (V.O.I.C.E.) is to insure that a comprehensive, coordinated system of services (Advocacy, Interpreting, Employment Assistance, Community Support) is accessible to people with disabilities, with a primary focus on those who are deaf and hard of hearing, enabling them to achieve their maximum potential through increased independence, productivity and integration into their communities.

Our Vision

V.O.I.C.E., Inc. will be recognized as the leading provider of services to the Deaf, Hard-of-Hearing and other persons with disabilities within the Great Lakes Bay Region setting the standard to which all other comparable agencies are measured.

Our values

Priority to THOSE WE SERVE

INTEGRITY in all we do

Excellence through QUALITY

RESPECT for one another 

Growth through INNOVATION 

COMMUNITY commitment

Our history

In 1984, Dr. Bert Bell, Director of Special Education for Saginaw Public Schools was approached by several freelance American Sign Language Interpreters with an idea to forma non-profit agency dedicated to providing much-needed ASL services for students and adults in the Mid-Michigan region. The Valley Organization for Improved Communications and Equality of the Speech and Hearing Impaired was granted Federal non-profit status on June 4, 1984 and opened small office with 2 employees. Over the ensuing years the agency has seen small growth but also some hard times. 

While providing American Sign Language interpreters has historically been the primary function of V.O.I.C.E., Inc., the 2000s have witnessed an expansion of services including spoken language interpreting services, employment search services, and in-home care. 

Recent changes at V.O.I.C.E.

In 2001, Tammy Scholl was appointed the new executive director with her primary goal to diversify the services V.O.I.C.E., Inc. offered to the community.

In 2003, we began working in cooperation with Michigan Rehabilitation Services to provide employment services to individuals with disabilities. Learn more about Employment Services for individuals and businesses.

In 2005, we began offering in-home care and support services to individuals with disabilities. We provide home health aids to people with disabilities to assist them in maintaining their independence. Learn more about our In-Home Care Services & Staffing.

Tammy grew the agency from a staff of 2 and a budget of well under $200,000 to 66 employees and a budget of nearly $2,000,000.  In 2014 she requested the Board allow her to step down as Executive Director so that she could focus her energies on the area which held her passion – our Community Living Supports department which assists people with intellectual and/or developmental disabilities in realizing their full potential and becoming valued and participating members of their communities.

David Scholl, AASN, CETS has helmed the agency since August 2014 and has weathered the COVID pandemic – keeping every staff person employed throughout. He is now focusing on increasing services to include Private Duty, Home Health, and Hospice, and direct billing to Medicaid for services.